Office 365 Options Download The Installation

The second toolthe Office 365 Support and Recovery Assistantis much like the old Office Diagnostics tool you may remember from Office 2007.

It covers more problems and hooks into online support resources better, but unfortunately is only available to users of Office 365 Business.

It isnt as good at solving specific problemsespecially with Outlookas the troubleshooting tool that business owners can use, but it is good at helping to resolve installation problems and often for fixing individual Office programs that wont start or keep crashing on you.

It can also help resolve issues that poorly-written add-ins can sometimes cause.

For this example, were going to be running a quick repair, but the process is pretty much the same no matter which option you pick.

If youre still having issues after running a quick repair, go ahead and try the more thorough online repair.

Office 365 Options Download The Installation

It will take some time, since it has to uninstall Office and redownload the installation, but it should get you fixed up if the quick repair doesnt.

Right now, its only available for users of Office 365 Business.

Office 365 Home users can download and run it, but one of the last steps of the troubleshooter is to sign in with your business account.

Still, if you are a business user, it can be a valuable tool.

Plus, if its like most Microsoft troubleshooters, you can expect it to add more functionality over time.

Run the program on the machine where youre experiencing the problem, accept the licensing terms, and youll arrive at the main page where you can begin selecting the issue youre having.

For this example, were going to run through troubleshooting a startup problem with Outlook, but the basic process is the same no matter what problem youre having.

On this first screen, choose the basic area youre having difficulties and then click Next.

If the troubleshooter reports that it cannot fix your problem and has no suggestions for you to try yourself, it will ask whether it can record the steps you take while you reproduce the problem so that it can send those steps to Microsoft for review.

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Office 365 For Mac Install Options